Privacy Policy

1. Who we are

HelviAI helps people understand healthcare information across languages and EU systems. HelviAI was founded on 16 September by Mariia Topchylo.

• Legal entity name: [legal entity name]
• Address: [address]
• Registration number: [registration number]
• Contact email: [email protected]

2. What data we collect

When you use our waitlist or contact form, we collect only what you provide:

• Name
• Email
• Country
• Role (patient, clinic, insurer, or employer)

If analytics or cookies are used, basic technical data may include IP address, browser type, and device type.

3. The demo

Our demo uses fictional data only. Please do not enter real medical records or personal health data. Demo input is not stored or sent anywhere.

4. Why we use data and the legal basis

Under GDPR Article 6, we use data for these reasons:

• Consent: to add you to the waitlist and send updates or newsletters when you choose to receive them.
• Legitimate interest: to keep the site secure, prevent misuse, and improve reliability and user experience.

5. Where data is stored

Data is stored on servers located in the European Union.

6. Who we share data with

We share data only with service providers we need to run HelviAI, such as hosting and email providers, and only under data processing agreements. We do not sell personal data.

7. How long we keep data

Waitlist data is kept until you unsubscribe or ask us to delete it. In all other cases, we keep data no longer than [X months].

8. Your rights under GDPR

You can ask us to:

• Access your data
• Correct inaccurate data (rectification)
• Delete your data (erasure)
• Limit how we use your data (restriction)
• Receive a copy for transfer (portability)
• Object to certain processing
• Withdraw consent at any time
• Complain to your national data protection authority

9. Cookies

Essential cookies help core site functions work. Non-essential cookies, including analytics cookies, load only after you give consent.

10. Children

HelviAI is not intended for people under 16.

11. Health data

HelviAI does not provide diagnoses or medical advice and is not a medical device.

12. Changes to this policy and how to contact us

We may update this page as HelviAI evolves. When we do, we will update the date at the top of this policy. If you have questions about privacy, email us at [email protected].